Using Public Transport Through CV-19

In usual circumstances we would be promoting public transport use all of the way. It can help save some serious cash on your commute, and helps to minimise the number of cars on the road.

These are strange times, however, and we wanted to share with you the most recent advice on public transport use through the COVID-19 pandemic.

The advice is quite clear: Consider all other forms of transport before using public transport.

Below is the official advice from the Government regarding public transport use, which can be seen in full here.

Public transport

From 15 June 2020, you must wear a face covering on public transport in England. You will be breaking the law if you fail to do so and could be fined.

A face covering is a covering of any type which covers your nose and mouth.

How to wear and make a face covering.

Some people don’t have to wear a face covering for health, age or equality reasons.

You should remove your face covering if asked to do so by a police officer or other relevant person.

It is important to wash or sanitise your hands before and after touching your face covering.

Plan your journey

Consider all other forms of transport before using public transport.

Before and during your journey, check with your transport operator for the latest travel advice on your route.

Travel may take longer than normal on some routes due to social distancing measures. Allow more time if your journey involves changes between different forms of transport.

If you can:

  • travel at off-peak times
  • use quieter stations and stops – get off a stop early if it’s less busy
  • keep changes to a minimum, for example, between bus and train
  • walk for more of your journey, for example the first or last mile
  • book your tickets online in advance or pay by contactless

Consider making a list of items to take with you and minimise the luggage you take.

On your journey

From 15 June 2020, you must wear a face covering on public transport in England. You will be breaking the law if you fail to do so and could be fined.

Some people don’t have to wear a face covering for health, age or equality reasons.

Where possible, keep a 2 metre distance from others during your journey. If you can’t keep a suitable distance from others, you should:

  • avoid physical contact
  • try to face away from other people
  • keep the time you spend near others as short as possible

Be aware of the surfaces you touch. Be careful not to touch your face. Cover your mouth and nose with a tissue or the inside of your elbow when coughing or sneezing.

Help keep yourself, other passengers and transport staff safe:

  • ensure you maintain social distancing, where possible, including at busy entrances, exits, under canopies, bus stops, platforms or outside of stations
  • be prepared to queue or take a different entrance or exit at stations
  • wait for passengers to get off first before you board
  • wait for the next service if you cannot safely keep your distance on board a train, bus or coach
  • avoid consuming food and drink on public transport, where possible
  • respect other people’s space while travelling
  • be aware of pregnant, older and disabled people who may require a seat or extra space
  • be aware that not all disability is visible and some people may be exempt from wearing a face covering

Treat transport staff with respect and follow instructions from your transport operator. This may include:

  • notices about which seats to use or how to queue
  • additional screens, barriers or floor markings
  • requests to board through different doors or to move to less busy areas

Seek assistance if you need it

If you require assistance when travelling and would normally contact your transport operator ahead of time, continue to do so.

If any problems arise or you feel ill during your journey, speak to a member of transport staff. In the case of an emergency, contact the emergency services as you normally would.

If you need help, try to keep a 2 metre distance from members of staff. If this isn’t possible, try to avoid physical contact and keep the time you spend near staff as short as possible.

Guidance From First Bus UK

First Bus have made a helpful video to show the steps they’re taking to keep public transport users safe at the moment, take a look: